Administrators

Administrators in Landscape are the persons who actually manage the registered machines. The first administrator of an account is added by Canonical when a subscription to Landscape is made. After that, the administrators are managed by themselves.

Here is an overview of the administrators page in Landscape:

attachment:administrators.png

Let's now look into some of its sections in more detail.

Managing existing administrators

Existing administrators can be disabled by fellow administrators. You just can't disable yourself, someone else has to do it.

Here is a screenshot showing the existing administrators of an account:

existing_administrators.png

We can see:

  • the administrator limit for this account: 7
  • the existing administrators
  • an option to disable administrators

To disable one or more administrators, just select them and click on "Disable". What this will do is remove them from the account, but their logins will still exist. They will still be able to login on Landscape, but will no longer be part of this account and thus cannot manage its machines or see its data anymore.

An administrator can disable any other administrator, just not him or herself. This means that the account will always have at least one administrator.

Accounts have a limit for the number of administrators they can have. New administrators can be invited and can become members of the account as long as this limit has not been reached.

  • {i} By default, all Landscape accounts start with a limit of 2 administrators per account.

The administrator limit is not managed by the administrators themselves. If you need a higher limit, please get in touch with Canonical Support.

Adding new administrators

New administrators are added to an account by the means of invitations. If the account still has free slots for new administrators, the following form will be visible:

inviting_administrators.png

  • {i} The new Access Contexts feature will be available to all users by the end of October 2009.

To create an invitation, fill in the form:

  • Name: the full name of the new administrator

  • E-mail address: the e-mail address

  • Access context: if there are existing access contexts, you can chose them here. If selected, it means the invited administrator will only have access to the machines in the same access context.

Once the invitation is created, it will show up in the "Unclaimed invitations" part of the screen and it will be sent via e-mail to the new administrator. The e-mail will look like this:

From:    landscape-team@canonical.com
To:      alice@example.com
Date:    Wed, Sep 30, 2009 at 11:59
Subject: You have been invited to the Landscape account onward
        
You've been invited to the following Landscape account:

   Onward, Inc. (onward).

Please click the following URL to accept the invitation:

https://landscape.canonical.com/accept-invitation/v7uPnYsZVkfJdlEubmFCdry51lpWOL
  • /!\ It is important to note that anyone can accept this invitation: all that is needed is the URL.

Upon receiving the e-mail with the invitation, the person should follow the steps outlined in the invitation guide in order to become a new administrator of the account.

Managing pending invitations

All invitations that were not yet acted upon, that is, have not yet been accepted or rejected, will show up in the "Unclaimed invitations" part of the page:

pending_invitations.png

While they are unclaimed, they can still be resent or canceled.

  • /!\ All unclaimed invitations are automatically canceled after 14 days.

Administrators (last edited 2009-10-02 16:56:31 by ahasenack)